Who We Are

Privacy Policy for Nafas Scents

Effective Date: November 28, 2025

This Privacy Policy describes how Nafas Scents ("Nafas," "we," "us," or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from our website, nafasscents.com (the "Site").

  1. Collection of Personal Information

We collect various categories of personal information to provide you with a smooth shopping experience and to fulfill our contractual obligations. The information we collect falls into the following general categories:

  1. Information You Directly Provide

This information is collected when you place an order, create an account, sign up for our newsletter, or contact us.

  • Contact Information: Name, email address, phone number, and billing/shipping address.
  • Order Information: Product details, payment information (processed securely by third-party processors like Shopify Payments, PayPal, etc.—we do not store full credit card numbers), and transaction history.
  • Account Information: Username, password (encrypted), and purchase history.
  • Customer Support Information: Information contained in communications when you contact us (e.g., through email or chat).
  1. Information Collected Automatically (Cookies and Tracking)

When you access the Site, we automatically collect certain information about your device and interaction with the Site.

  • Device Information: Web browser, IP address, time zone, and cookies installed on your device.
  • Usage Data: Pages or products viewed, referring websites, search terms used to find the Site, and how you interact with the Site.
  • Purpose: This data is used to optimize and improve the Site ("Analytics") and to provide targeted advertising ("Advertising").
  1. Use of Personal Information

We use your personal information for the following purposes:

  • Providing Products and Services: To process your orders, fulfill transactions, manage payments, arrange shipping, and send related order notifications.
  • Marketing and Promotional Communications: To send you promotional emails, newsletters, and special offers if you have opted-in to receive them (you may unsubscribe at any time).
  • Security and Fraud Prevention: To screen for potential risk and fraud, and to protect the integrity of our Site and services.
  • Improving the Site: To analyze how customers browse and interact with our Site, which helps us enhance the design, product offerings, and marketing campaigns.
  • Customer Support: To provide assistance and respond to your inquiries.
  1. Sharing of Personal Information

We share your personal information with third parties only to help us provide our services and fulfill our contracts with you, as described below:

  • Service Providers: We share information with partners who perform functions on our behalf, such as payment processors (for secure transactions), shipping carriers (for delivery), and marketing platforms (for advertising).
  • Legal Compliance: We may share your personal information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful request for information we receive, or to otherwise protect our rights.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner.
  1. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Right to Access: You may request to receive details about the personal information we hold about you.
  • Right to Rectification: You may request that we correct any inaccurate personal information we hold about you.
  • Right to Erasure (Right to Be Forgotten): You may request that we delete your personal information, subject to certain legal exceptions.
  • Right to Object/Withdraw Consent: If we are relying on your consent to process your personal data, you have the right to withdraw that consent at any time.

To exercise any of these rights, please contact us using the contact details provided below.

  1. Cookies

A cookie is a small amount of information that is downloaded to your computer or device when you visit our Site. We use various cookies, including strictly necessary, performance, advertising, and social media or content cookies. You can control and manage cookies through your browser settings. Please note that blocking cookies may negatively impact your user experience.

  1. Children's Privacy

Our Site is not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately to request deletion.

  1. Changes to This Privacy Policy

We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons. The updated version will be indicated by an updated "Effective Date."

  1. Contact Information

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email at:

info@nafasscents.com

Nafas Scents